this is the archive for the ‘postcrossing’ category:


the pillar box tattoo

so i’ve wanted a tattoo for a while now – i even put it on my last list! the plan was that i would draw something and then tattoo that drawing… but given that my drawing skills didn’t develop all that much in the past years, i asked my friend maria if she wouldn’t mind drawing me one. she did a lovely pillar box, which has taken permanent residence in my upper arm since last summer:

why a pillar box? well, mail is pretty much our life… and pillar boxes are cool, if you ask me! :D


(the other day i dreamt of getting the matching blue one…)

the arduino counter

this past christmas, i gave the boy an arduino microcontroller and an lcd keypad shield, which he has been programming into a postcard counter for postcrossing.


i love the simplicity behind the arduino concept, and its flexibility… there are so many things you can do with it – it’s like lego for grown-ups!

an italian friend showed us the beautiful documentary about arduino below, which shows not only arduino’s roots and inspiration, but also the little details – like how it took them one year to make the perfect blue for the board. it only made me like it more! :)

a month of letters


in order to complete the letter-writing part of my 101 list, i’ve decided to join the month of letters challenge this coming february. i’m pretty sure i would have no problem acing it just with postcrossing cards… but i really want to try and write more letters!

i’m planning to send them mostly to friends, but i’m still short on recipients – so if you’d like to be included, just leave a comment below! i’d be happy to send you a letter :)

what customer support is all about

(…) The customer who seeks out your help isn’t often looking to deplete your bank account. He is usually seeking validation, support and a path to feeling the way he felt before you let him down.

The best measurement of customer support is whether, after the interaction, the customer would recommend you to a friend. Time on the line, refunds given or the facts of the case are irrelevant. The feelings are all that matter, and changing feelings takes humanity and connection, not cash.” – Seth Godin

on the news

it’s been a rough week, but we’re trying to keep our cool and see the good side of it. indeed, not all is bad. we recently did an interview for a tv channel here in germany, which was broadcasted yesterday. we’ve managed to dodge the cameras for 7 years (and i don’t think it’s an experience we’re eager to repeat any time soon…) but somehow, i think it turned out ok. :)

you can see it here, for a few more days at least.