these are the posts tagged ‘postcards’:

more than sand and dirt

our PO box address is public, so now and then we get some cryptic messages there…

a mailbox collection

it’s not a secret that we love mail, so sometimes when friends find postal-themed items for sale, they send them our way — and this is how we’ve ended up with a small collection of cute mailboxes from around the world.

the first one was a yellow “piggy bank” from correos, offered to us by maike and wiebke who were on holidays in spain at the time:

a chinese one followed some months later, given to us by jifeng in china. it’s also a coin container, but a much heavier one. it brought such nice memories of our time there!

some years later, our friend cecília found this cute tin mailbox, and thought of us:

and the latest specimen to enter our collection is a hand-carved mailbox from canada. alida is a postcrosser, and her husband fred does woodwork, so he carved this tiny mailbox for us. it’s adorable!

and so the accidental collection grows… :)

happy holidays!

a bit of photoshop silliness for our xmas cards this year. :) have a happy and peaceful holiday!

happy holidays!

i’m a bit late in my christmas wishes this year… but i do hope you had a nice time with your loved ones, wherever you are! we’re currently in portugal, dodging the rain while enjoying lots hugs and good food. it’s nice to catch up with friends… and meet their new babies! it feels like everyone is either pregnant or cradling bundles of cuteness these days! :D

for our season’s greetings this year, we did some scratch postcards using this recipe. they turned out great, and were a big hit with young cousins, old grandmas… and everyone in between! :)

what exactly does a community manager do?

i was thinking of doing a short series of posts about some of the questions we get a lot, when we explain to recent acquaintances what we do, or how we live. here is one i get rather frequently:

“what exactly does a community manager do?”

well, basically, a community manager… manages… a community! shocking, i know, but true! :)

above all, my job is to listen to people. i think that’s the most important thing you can do when you offer a service: your members are your most valuable asset, and your goal is to keep them happy. i keep people happy by reassuring them that someone cares.

our community is online, rather than offline – but you can imagine it as a neighbourhood association. the people in our community have a common interest, and plenty of concerns, worries and ideas about it, which they voice all over the internet. my job is to listen to them, and do something about it. most of the time, it involves answering a looot of questions, guiding members, mediating disputes, and welcoming the new-comers.

i also help gather community input. lots of users have ideas on how to make things work better, but more often than not, they don’t know enough about the product/service to judge whether their ideas are feasible or not. my job is to be the middleman between them and the programmer, filtering the ones that are well-intended but unfeasible, from the ones that might actually be genuinely good – and passing those on.

additionally, i help the community come together. i promote the events they organise, manage social media pages, organise contests, and generate and curate content about themes that are relevant to their interests – all to keep them happy and excited and to keep the conversation going.

that’s it, i think! i’m a sort of ambassador/helpdesk/peacekeeper/spec-gatherer/social marketeer :)