these are the posts tagged ‘postcrossing’:


one second every day – october 2014

and since we’re on it, might as well do october as well:

there you go! october was exciting: we visited frankfurt’s mail sorting center, did the tube challenge (twice!), spent our days with friends old and new and their babies… really, if this isn’t nice, what is?

the pillar box tattoo

so i’ve wanted a tattoo for a while now – i even put it on my last list! the plan was that i would draw something and then tattoo that drawing… but given that my drawing skills didn’t develop all that much in the past years, i asked my friend maria if she wouldn’t mind drawing me one. she did a lovely pillar box, which has taken permanent residence in my upper arm since last summer:

why a pillar box? well, mail is pretty much our life… and pillar boxes are cool, if you ask me! :D


(the other day i dreamt of getting the matching blue one…)

what exactly does a community manager do?

i was thinking of doing a short series of posts about some of the questions we get a lot, when we explain to recent acquaintances what we do, or how we live. here is one i get rather frequently:

“what exactly does a community manager do?”

well, basically, a community manager… manages… a community! shocking, i know, but true! :)

above all, my job is to listen to people. i think that’s the most important thing you can do when you offer a service: your members are your most valuable asset, and your goal is to keep them happy. i keep people happy by reassuring them that someone cares.

our community is online, rather than offline – but you can imagine it as a neighbourhood association. the people in our community have a common interest, and plenty of concerns, worries and ideas about it, which they voice all over the internet. my job is to listen to them, and do something about it. most of the time, it involves answering a looot of questions, guiding members, mediating disputes, and welcoming the new-comers.

i also help gather community input. lots of users have ideas on how to make things work better, but more often than not, they don’t know enough about the product/service to judge whether their ideas are feasible or not. my job is to be the middleman between them and the programmer, filtering the ones that are well-intended but unfeasible, from the ones that might actually be genuinely good – and passing those on.

additionally, i help the community come together. i promote the events they organise, manage social media pages, organise contests, and generate and curate content about themes that are relevant to their interests – all to keep them happy and excited and to keep the conversation going.

that’s it, i think! i’m a sort of ambassador/helpdesk/peacekeeper/spec-gatherer/social marketeer :)

lifestyle businesses

“There are more than 27 million businesses in the United States. About a thousand are huge conglomerates seeking to increase profits. Another several thousand are small or medium-size companies seeking their big score. A vast majority, however, are what economists call lifestyle businesses. They are owned by people whose goal is to do what they like and to cover their nut. These surviving proprietors hadn’t merely been lucky. They loved their businesses so much that they found a way to hold on to them, even if it meant making bad business decisions. It’s a remarkable accomplishment in its own right.”

from this nytimes article, via swissmiss.

we might not have a brick-and-mortar business, but this is us, word for word. :)

ps – plus, we’ve just hit 12 million registered postcards. another good day at “the office”!

postcrossing cookies

(10 million cards is such a big number, i confess we still have a little trouble wrapping our heads around it… it feels strange to know that you are, in a way, responsible for all these postcards being purchased, written, stamped and delivered. 10 per minute, or so. yeah.)

we end up thinking about postcards (and postcrossing) all the time. that, and food.

so our friend c. surprised us by baking these cookies for us, a while back. she even did the icing with special sparkling dust!

we were so happy and surprised! aren’t they adorable? our friends know us so well! :D